Privacy Notice
The Personal Data Protection Act 2010 was introduced by the Government of Malaysia to regulate data processing in commercial transactions. This Act, which includes all companies and firms established in Malaysia, requires that we inform you of your rights in relation to your personal data being processed or to be collected and to be processed by us and the purposes for the processing of such data. IJeon Foodservice (M) Sdn Bhd (1138035-H), the owner of the brandname “Tuktuk”, together with its subsidiaries, related corporations and associated companies and any reference to “IJeon” or “us” or “Tuktuk” in this Privacy Notice will include any member of IJeon seriously against the control of your personal data. This Privacy Notice explains how we collect and process your personal data in accordance with applicable Act.
- WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and phone number. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We may send you emails about our store, new products and other updates. By signing up, you also consent to receiving promotional calls on the provided phone number. - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@tuktuk.com.my. - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. - THIRD-PARTY SERVICES
IJeon uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Tuktuk Delivery, Tuktuk Catering & Tuktuk Meal plan (collectively known as “Tuktuk”. Although Tuktuk owns the code, databases, and all rights to the Tuktuk’s application, you retain all rights to your data.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us, so if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Notice or our website’s Terms of Service.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. - COOKIES
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use Tuktuk’s website. We use cookies to record current session information including the contents of your bag/cart. - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. - CHANGES TO THIS PRIVACY NOTICE
We reserve the right to modify this privacy notice at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this notice, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. - QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact info@tuktuk.com.my.